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Service Delivery Manager Ref: DON/18/0321

Doncaster Metropolitan Borough Council, CORPORATE RESOURCES
Based at: Civic Office
Salary details: Grade 12 £47,324 - £50,424 
Job details: 37 Hours, Full Time, Permanent
Closing date: 25 May 2018
Interview date:
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An exciting opportunity has arisen for the right candidate to join the ICT Team as Service Delivery Manager.

Supporting the Head of ICT you will be key to delivering professional and customer focused strategic ICT services across the Council. You will enthusiastically and proactively lead a team, deliver best practice and will ensure the customer experience is paramount when making decisions. 

What are we looking for?

  • A motivated leader who can bring the best out of the staff they manage
  • An experienced ICT Service Management and ITIL professional
  • Well developed negotiation and communication skills across varying audiences
  • A strong individual to challenge and manage change
  • Ability to manage conflicting priorities and deadlines, while delivering service excellence to our customers
  • Strong relationship management skills and experience
  • Experience of managing complex ICT budgets
  • Ability to develop strategies, policies and plans to ensure the effective delivery of services and maximise opportunities
  • Experience of working in an agile way in the delivery of ICT projects

This is a great opportunity and is an exciting time to work at Doncaster Council.   For further information on this opportunity please contact Alison Morte, Head of ICT on (01302 737932).

Interview dates: week commending 11th June, 2018.

We are committed to the equality of opportunity in the services provided to customers and all aspects of employment. We warmly welcome applications from all sectors of the community. Our recruitment policies, procedures and practices enable all applicants to be considered on merit and ability to do the job. We will make reasonable adjustments, in line with the Equality Act, for disabled applicants if these are needed. To find out more about Doncaster Council, please visit http://www.doncaster.gov.uk

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