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Council Tax Assistant x 2Ref: DON/18/0708

Doncaster Metropolitan Borough Council, CORPORATE RESOURCES
Based at: 2nd Floor, Civic Office
Salary details: Grade 6, £18,493 - £19,424 
Job details: 37 Hours, Full Time, Permanent
Closing date: 21 November 2018
Interview date:
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Role Title: Council Tax Assistant

Based at: Civic Office

Salary Details: Grade 6, £18,493 - £19,424

Contract Type: Permanent, Full Time, 37 Hours per week

Closing date: 21 November 2018

We are passionate about our Place and we firmly believe we have one of the strongest propositions in the country. Building on the strengths of being the UK’s best connected location, Doncaster is transforming the way it looks and feels. Anyone joining our council can look forward to working for a confident, ambitious organisation with big plans to develop further and deliver for our residents, workforce and visitors.

An exciting opportunity has arisen to join the Revenues Team as a Council Tax Assistant.  As a team member you will be responsible for updating customer accounts involving changes of address, granting discounts, providing payment advice and options and in particular helping customers that have received reminders and summonses for late and non-payment.  It is a challenging but exciting role and you will provide advice to customers, over the telephone, and face to face at the One Stop Shop.  Full training regarding the legislation covering Council Tax will be provided. Two full time, permanent jobs are being advertised and successful candidates will be based at the Civic Office. 

Further details about the responsibilities and requirements of the role are contained in the job profile and role summary. 

In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, local government pension scheme and access to a range of staff discount and flexible benefits schemes. Visit our Working in Doncaster page to find out more. 

Shortlisting will take place week commencing 26 November 2018 and it is anticipated that interviews will be held on 11, 12, and 13 December 2018.

For further details or an informal chat please contact Sara Goldsmith on 01302 734450 or Steve Woods on 01302 735454 between the hours of 09.00 to 16.00.

Doncaster Council is committed to meeting the needs of our diverse community where we strive to improve the quality of life for all. We are also committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff to share these commitments.

English Fluency Duty Under The Immigration Act 2016: As you are applying for a customer facing role, you must have the ability to converse easily with customers being able to provide advice and guidance in accurate spoken English.